Questions

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Questions on how to start funding your dream campaign today!

HelpFundMe makes it easy to fundraise online. Simply make your campaign page & invite family & friends to donate bitcoins or cash to your important life events, projects & causes.

What is a campaign?

The campaigns on HelpFundMe are created to fundraise online, for things that really matter the most to them. Whether it’s an invention, a film, a school or church project or a business, HelpFundMe allows you to raise funds online for just about any idea, event, project or cause your family, friends & personal contacts might believe in.

How do I accept donations?

With HelpFundMe, it’s all built in on your campaign page. After signing up and filling in info on your campaign page, you share your donation page link with friends, family & contacts. Your visitors complete their donation on your page using Bitcoin, Altcoins, PayPal account or Credit Card and once it has cleared it will show on your page that a donation has been made to your campaign. The entire process takes only minutes.

How much does it cost?

It is 100% free to start a project on HelpFundMe. We will automatically deduct our fee ( 6% ) from each donation you receive (+ Coinpayment pymt. processing fee and/or PayPal pymt. processing fee) . If you don’t receive any donations, then you won’t pay anything at all. Our fees are deducted from each donation as they come in, so you’ll never need to worry about getting billed or owing us any money.

Are there limits to how much money I raise?

No at all!  HelpFundMe users can raise as much funds as they want. Your page will continue to accept donations even after your goal is met until the end date has finished.

Can I raise funds through Facebook & Twitter?

Yes! Connecting to Facebook & Twitter is part of what makes HelpFundMe work so well. The best part is that visitors to your donation page end up doing most of the sharing for you & helping you to attract more donors!

How do I receive my money?

Simply click the ‘Withdraw’ link inside of your HelpFundMe account to request your donations to be sent to your PayPal account or your Bitcoin/Altcoin wallet. This button will show when your campaign has been completed.

How will I know when people donate?

You will receive an email each time somebody donates to your page. After receiving the email, you’ll see the new donation appear in your HelpFundMe dashboard and added to your overall account balance.

How are payments processed?

Payments are processed using CoinPayments and/or PayPal. There is a small pymt. processing fee you have to pay on top of our 6% fee.

International Customers:

You can donate or start a campaign from anywhere in the world.

Do my donors need to sign up for an account?

No! Your donors simply visit your page link and complete their payments using CoinPayments or PayPal account with a Credit Card.

Do I have to be a non-profit organization to use this?

Absolutely Not!

Anyone can raise funds online using HelpFundMe’s donation pages. Our users can raise funds for themselves or for friends or family they want to help out. HelpFundMe was made to allow everyday people to pay it forward or raise funds online.

When will my page show?

While your HelpFundMe page will be ready to accept donations immediately, your page must be first manually approved by the HelpFundMe Team prior to appearing in our public search directory. Your page will be manually reviewed by a member of the HelpFundMe Team. it may take up to 24 hours for your page to get approved.

Why am I getting a warning error on my campaign when I preview my page?

When editing, on the right hand side of your page near the bottom is a Campaign Settings section, look under the Button Options, there is a check box and it says Disable the automatic output of the purchase button, make sure this box is checked, update/ save the page and your warning error will be fixed.